Guest Guidelines
Please review the policies before your visit.
Admission & Payments
A limited number of tickets/bracelets are available per day. To guarantee your admission you must purchase tickets/bracelets online in advance. Tickets/bracelets open for online purchase starting 90 days in advance. Tickets/bracelets are non-refundable. The following policies apply:
Ticketing policies vary by ticket type:
Starting March 13, 2025, Oaks Park accepts card payments only at all locations, including ticketing windows, games, concessions, retail locations, parking meters, etc. You can pay for purchases using Visa, Mastercard, American Express, Discover, a debit or prepaid card, or a Chipper Card. Select locations also accept Apple Pay and Android Pay.
What if I only have cash?
- ReadyCard cash-to-card machines are available to convert cash to a prepaid card. Cards can be loaded with $1-$500. ReadyCards cannot be reloaded.
- If you do not use all of your preloaded funds during your visit, you can use the card offsite anywhere in the U.S. that Mastercard is accepted.
- ReadyCard machines are located near Guest Services, near the shooting gallery in the historic Blue Streak building, and in the Roller Rink lobby.
- You can check your card balance at the onsite kiosk, by calling the number on the back of the card, or by visiting rcbalance.com.
- Keep your ReadyCard receipt. If you have issues with your card, you can call the number printed on it, and if you have your receipt, a representative from the card company will be able to help you. Unfortunately, if you do not have your receipt, there’s nothing we can do.
Cash, Visa, MasterCard, Discover, American Express, Apple Pay, Android Pay, and Chipper Cards are accepted at any register within the park. Starting 3/13/2025, we're going cashless. Cash-to-card kiosks will be available for guests to convert cash to a prepaid debit card valid anywhere Mastercard is accepted.
Online purchases require a credit or debit card.
Chipper Cards are not accepted online but may be used to book tickets or Ride Bracelets by calling 503-233-5777 or emailing info@oakspark.com M-F between 9 AM and 4 PM.
Except for Roller Bowler, which is coin-operated, cards and cash are now accepted at all games. Vending machines may require cash. Lockers are coin-operated.
No refunds.
Height and safety requirements vary by ride. To view the requirements for each ride, visit our Ride Guide. Body shape may impact the ability to ride. All staff instructions regarding ride access and safety must be adhered to.
There are no refunds or price reductions if a ride is closed for maintenance during all or part of the operating day.
Parking & Transportation
A daily parking fee of $4 per vehicle applies 24 hours a day, 7 days a week. The fee is payable onsite via self-service parking meters or on your mobile device. Only credit, debit, and prepaid cards are accepted at the parking meters. Chipper cards are not accepted at the parking meters. There are no refunds.
Parking spaces are first-come, first-served, and the lot frequently fills to capacity; do not purchase parking until you are parked onsite. Carpooling is strongly recommended.
The lot is private property and is only available to Oaks Park visitors. Vehicles not parked in designated parking stalls and those blocking the flow of traffic will be towed by A&B Towing at the owner’s expense.
Failure to pay the parking fee will result in penalties. Rates are subject to change without notice.
For frequent visitors, monthly/quarterly unlimited parking permits are available. Parking permits are only available online.
- Monthly Unlimited Permit: $13
- Quarterly Unlimited Permit: $33
Parking spaces are first-come, first-served, and the lot frequently fills to capacity; permit parking is subject to parking space availability at the time of arrival. Vehicles not parked in designated parking stalls and those blocking traffic flow will be towed by A&B Towing at the owner’s expense.
Complimentary bus parking is available when arranged in advance.
Complimentary bike racks are available near the Roller Rink.
Use a secure bike lock; Oaks Park is not responsible for loss or damage.
Skateboards cannot be used within the park or in the Roller Rink.
Available to organizers of reserved group events only.
When you add Group Parking to your event reservation, you will receive a unique Group Parking Code that your guests will enter at any onsite parking meter on the day of your event. When a guest uses that code, your card on file will be charged the parking fee instead of the guest having to pay the fee.
- Your card will be charged at the daily rate for the total number of times that your Group Parking Code is redeemed. The total will be charged to your card on file in a single, lump-sum transaction within 14 business following of the event. You will receive an emailed receipt for that transaction.
- You are able to limit the number of vehicles that may use your code.
- Each vehicle will only be able to enter the code once. Your guests will have in-and-out privileges on the day of the event; your card will not be charged multiple times if they come and go.
- You will be responsible for distributing your code to your guests in advance of the event. You are responsible for ensuring that only your invited guests are given that code; Oaks Park is not liable if uninvited individuals use your code.
- Parking spaces are available on a strict first-come, first-served basis and Group Parking Codes do not guarantee access to a parking spot. Lots often fill to capacity on weekends and event days in the summer. Group Codes can only be used at the onsite meters and cannot be used through the online portal.
- Parking fees are non-refundable; no exceptions.
- Group Parking must be arranged by the deadline for your event order and details.
Dining
A variety of concessions are available for purchase on the midway and in the Roller Rink.
Outside food and non-alcoholic beverages are welcome in the amusement park. Outside alcohol is strictly prohibited.
Outside food/beverages are not permitted in the Roller Rink.
Food/beverages are not permitted on attractions or within Chipper's Woods miniature golf course.
Tables on the midway and in the Roller Rink cafe are for guests with purchases from Oaks Park's concessions only. Oaks Park offers first-come, first-served picnic tables along the west boundary overlooking the river. First-come, first-served tables are only available from 9 AM to close on days the amusement park is operational. All other picnic areas/event spaces require a reservation and a fee.
Charcoal must be disposed of in an appropriate receptacle; inquire at Guest Services for the dump location.
Reserved picnic areas must be booked a minimum of 28 days in advance to guarantee access. A limited number of reserved picnic areas may be available to rent on a walk-in basis; inquire at Guest Services.
Guests with Special Needs
Oaks Park’s facilities are ADA-compliant. All restrooms are handicap accessible. The Carousel and Train are wheelchair accessible.
Mobility devices and wheelchairs may be used on the skating floor. Individuals assisting those with special needs must be wearing skates to enter the skating floor.
Complimentary caregiver Ride Bracelets, Roller Rink admission tickets, and mini golf admission tickets are available for those assisting guests with special needs (one caregiver per ADA guest).
A limited number of non-motorized wheelchairs are available to rent from Guest Services for $10; you must leave an ID at Guest Services in order to rent a wheelchair.
Friendly dogs are welcome. no other animals are allowed except trained service animals. Care and clean-up are the responsibility of the handler. Dogs/service animals must be leashed and attended at all times.
For everyone's safety, animals, including service animals are not permitted on the rides.
Only service animals are permitted in the rink; no pets. Service animals may not be taken onto the skating floor except in a wheeled device (e.g., stroller or ADA service animal cart).
Only service animals are allowed on the miniature golf course; no pets.
Please be aware that much of the surface in the park is paved and on hot days the pavement can reach temperatures too high for animal safety.
A limited number of strollers are available to rent from Guest Services; single strollers are $7.50 and double strollers are $10. You must leave an ID at Guest Services in order to rent a stroller. Oaks Park does not currently offer stroller parking at attractions. Baby changing stations are available in most restrooms. For nursing privacy options, please visit Guest Services.
Behavior Standards & Security
All guests must maintain dress and behavior standards in accordance with the park's mission of providing a safe, wholesome, family atmosphere.
No offensive language, gestures, or attire is permitted.
Face coverings/cosplay are not permitted without prior permission.
Soliciting and petitioning are prohibited without prior, written consent from Oaks Park management.
Oaks Park does not offer personal paging. We recommend that families/groups designate a meeting place should you become separated.
Lost children will be kept with an Oaks Park employee until a responsible adult is located.
Line jumping is not allowed. Line jumping is defined as cutting in front of other guests waiting in line, leaving a line then trying to re-enter the line at the same point, or saving a place for someone.
Leaving personal articles unattended is prohibited, e.g., purses, bags, jackets, coolers, etc. Oaks Park is not responsible for lost or stolen items. Coin-operated lockers are located on the midway and in the Roller Rink. Lockers within the Roller Rink are for use by rink patrons only. Check for lost items at Guest Services. Separate lost & found services for items left behind in the Roller Rink are located at the Skate Shop.
Smoking is permitted only in designated areas. Smoking is prohibited on the midway, in the Roller Rink, within Chipper's Woods miniature golf course, in the restrooms, and in parking lots near attractions. Your courtesy is appreciated.
Guests are encouraged to take photos for personal use and share them on social media with friends and family. Commercial/professional photography is prohibited without prior consent; fees apply.
Roller skating is a physical activity with an inherent risk of injury; by participating you assume the risk of injury.
All visitors participating in roller skating must complete a waiver. For minors, the form must be filled out by a parent or guardian. Any individual who does not have a waiver on file will not be able to skate.
Headgear, headsets, Bluetooth headphones, and sunglasses may not be worn while roller skating. Hats may not be worn while skating except when secured with a hat clip. Loose items are not permitted on the skating floor, e.g., cell phones, cameras, stuffed animals, etc. Loose clothing draped around the body may not be taken on the skating floor.
All guests must wear skates to be on the skating floor. For everyone's safety, the following behaviors are prohibited: jumping, fast or reckless skating, weaving, zigzagging, and practicing roller derby moves through traffic. Pushing, shoving, racing, chasing, or playing tag is not permitted anywhere in the Roller Rink. All skaters must keep moving while on the skating floor; skaters may not stop and stand along the sidewalls or eat and drink over the walls.
No one may pick up and/or carry anyone while wearing skates, including parents of small children. Sitting on, or jumping over, the sidewalls is not allowed. Sitting on laps or showing excessive affection is not permitted.
Violation of any of these rules may result in eviction from the premises without refunds. Report all conflicts and safety concerns to the staff.
Fireworks, weapons, drugs (including marijuana), and personal alcoholic beverages are prohibited on Oaks Park property. Individuals under the influence may not be allowed to stay. Water balloons, water slides, dunk tanks, chalk (sidewalk chalk, spray chalk, etc.), hay/haybales, sawdust/bark dust, piñatas, bubble machines, glitter/confetti of any kind, pyrotechnics, raw rice, hammocks, fog machines, and inflatables/bounce houses are also not allowed.
Roving security staff are onsite 24 hours a day, 365 days a year.
Weather
Oaks Park is open rain or shine. The park may close early or not open when an extreme heat or winter weather warning is in effect. If we are open any part of our operational day, there are no weather-related refunds, exchanges, or rain checks.
The Roller Rink does not have A/C. The main skating floor is cooled by a swamp cooler. Rick's Cafe is air-conditioned.
Questions
Please reach out to us with any questions about your visit.
Tickets
Quantities are limited; purchase your tickets/bracelets online in advance for guaranteed admission.
Hours
The amusement park is open seasonally in the spring, summer, and fall. Roller skating is open year-round.
Specials
Save money with our discounts and deals, or visit during a special event to take the fun to the next level!