Field Trip Program Policies

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Reservations: Completion of the request form does not guarantee your reservation. You will be contacted by our staff to finalize your reservation. Reservations requested less than 28 days in advance will be assessed on a case-by-case basis.

Deposit: A non-refundable deposit of 50% of the estimated package price is required to make a reservation.

Credit Card Authorization Form: In order to set your reservation, you must complete and submit a Credit Card Authorization Form to be kept on file through the date of your visit. You may pay using another means, but a valid credit card form to keep on file must be provided even when paying by cash or check, no exceptions. The credit card on file must have an expiration date that falls after the date of your scheduled visit.

Agreement: A signed Event Reservation Form acknowledging your field trip details is due 21 business days before your scheduled visit. Chaperones: Teachers/chaperones must assist with the STEM lesson as instructed by Oaks Park staff. All skaters, including teachers/chaperones who are skating, will be factored into the package price. Teachers/chaperones who are not skating are welcome at no charge.

Final Count: The final number of students attending must be submitted a minimum of 10 business days before your scheduled visit. The number of teachers/chaperones that will be skating is also due 10 business days before your field trip.

Payment: The balance of your fee is due 7 business days before your field trip date. If another form of payment has not been received by the due date, the card on file will automatically be charged the balance. We do not accept POs.

Lesson Plan: The full lesson plan for the STEM lesson that you have selected will be emailed to the primary contact 14 days before your field trip date.

Food/Beverages: Sack lunches from home or provided by your school's Nutrition Services are welcome. No other outside food/beverages are permitted. All food/beverages must be contained within Rick's Cafe at all times. Package add-ons of pizza, soda pitchers, etc., must be ordered in advance; the cafe counter is closed during STEM & Skate Field Trips. Vending machines and water fountains are available.

Skates: Standard skate rental is included at no additional charge. Specialty skates are available for an additional fee; some types of specialty skates are only available in limited quantities/sizes. Personal skates are welcome, subject to inspection.

Safe Skating Practices: Headgear, headsets, Bluetooth headphones, and sunglasses may not be worn while roller skating. Hats may not be worn while skating except when secured with a hat clip. Loose items are not permitted on the skating floor, e.g., cell phones, cameras, stuffed animals, etc. Loose clothing draped around the body may not be taken on the skating floor. All guests must wear skates to be on the skating floor unless permission has been obtained from the on-duty Rink Manager. For everyone's safety, the following behaviors are prohibited: jumping, fast or reckless skating, weaving, zigzagging, and practicing roller derby moves through traffic. Pushing, shoving, racing, chasing, or playing tag is not permitted anywhere in the Roller Rink. All skaters must keep moving while on the skating floor; skaters may not stop and stand along the sidewalls or eat and drink over the walls. No one may pick up and/or carry anyone while wearing skates, including parents of small children. Sitting on, or jumping over, the sidewalls is not allowed. Violation of any of these rules may result in eviction from the premises without refunds. Report all conflicts and safety concerns to the staff.

Waivers/Skate at Your Own Risk: Roller skating is a physical activity with an inherent risk of injury; by participating you assume the risk of injury. All skaters must complete a waiver. Waivers for minors must be completed by a parent or guardian. Waivers can be filled out up to 90 days in advance at oakspark.com/waiver. Waiver verification upon arrival is required; you must provide the phone number entered when completing the waiver online for verification. If we cannot verify that a waiver has been completed for any individual, that individual will not be able to skate.

Music: You may bring your own plug-and-play device to play music through the rink's sound system during the skating time portion of your visit, or may opt to play Oaks Park's preloaded playlists (family-friendly top-40s mix). Your device must have a 3.5mm headphone jack.

Skate Shop: The Skate Shop may operate during your rental time as a separate, retail space subject to separate capacity limitations. Boot fittings, equipment assembly, and/or equipment maintenance may require a separate appointment.

Arcade: Select games will be operational during the skating time portion of your visit. The redemption counter and redemption-based games may not be open.

Student Supervision: You are responsible for supervising your students and ensuring that our rink rules are obeyed and our staff and grounds are respected. Students must be chaperoned at all times, regardless of age or perceived independence. Any students who violate our rules and expectations will not be allowed to skate without refunds and remanded to school staff for the remainder of the day. You are responsible for the security of your student's possessions; Oaks Park is not responsible for loss of or damage to personal property. Lockers are available for $.25-$.50 per opening.

Bus Parking: Complimentary bus parking is available when arranged in advance.

Retail Parking for Personal Vehicles: A parking fee of $3 per vehicle applies to all personal vehicles. Parking fees are payable onsite via self-service parking meters or on your mobile device at t2p.mobi/oaks1905. Only credit/debit cards are accepted at the parking meters; please visit Guest Services to pay with cash. Parking spaces are first-come, first-served and the lot frequently fills to capacity; do not purchase your parking online until you have secured a parking space onsite. There are no refunds. Failure to pay the parking fee will result in penalties. Carpooling is strongly recommended. The parking lot is private property and is only available to visitors of Oaks Park. Vehicles not parked in designated parking stalls and those that block the flow of traffic will be towed at the owner’s expense. The closest bus stop is approximately 1 mile away; visit the Tri-Met trip planner to plan your route. Bike racks are available near the Roller Rink. Rates are subject to change without notice.

Group Parking for Personal Vehicles: You can cover the parking fees for your guests by adding Group Parking to your order. You will choose a unique alphanumeric Group Parking Code which your guests to enter at any onsite parking meter on the day of your event (3 character minimum, 10 character maximum). Within 14 business days after the event, your card on file will be charged at the daily rate for the total number of times your code is redeemed. Each vehicle will only be able to redeem the code once. You can limit the number of vehicles that may redeem your code. You will be responsible for distributing your code to your guests in advance of the event. You are responsible for ensuring that only your invited guests are given the code; Oaks Park is not liable if uninvited individuals use your code. Parking spaces are available on a strict first-come, first-served basis and Group Parking Codes do not guarantee access to a parking spot. Lots often fill to capacity on weekends and event days in the summer. Group Parking Codes cannot be used through the online portal. Parking fees are non-refundable; no exceptions. Group Parking must be added to your order a minimum of 28 business days before your event.

Prohibited Items: Fireworks, weapons, drugs (including marijuana), and personal alcoholic beverages are prohibited on Oaks Park property. Individuals under the influence may not be allowed to stay. Water balloons, water slides, dunk tanks, chalk (sidewalk chalk, spray chalk, etc.), hay/haybales, sawdust/bark dust, piñatas, bubble machines, glitter/confetti of any kind, pyrotechnics, raw rice, hammocks, fog machines, and inflatables/bounce houses are also not allowed.

Refunds and Cancellations: Cancellations made more than 7 business days before the reservation date will result in forfeiture of the 50% deposit; funds beyond the deposit are eligible for a refund. There are no refunds within 7 business days of the reservation date.

Guest Guidelines: Our general guest guidelines apply.

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